About Northstar Handpiece Express

At Northstar Handpiece Express, we blend decades of experience in precision-focused industries with a deep commitment to quality, technical excellence, and outstanding customer service. Our roots run deep in Minnesota, where our founder, Joe Waldorf, combines his background in engineering, manufacturing, and quality control to deliver expert dental handpiece repairs that meet the most exacting standards.

Our Expertise

Our extensive knowledge of production processes, machinery operations, and stringent quality assurance is the backbone of our service. We pride ourselves on our meticulous attention to detail, ensuring that every handpiece we repair is restored to optimal performance.

Our areas of expertise include:

  • Precision Repairs: We use advanced tools and techniques to restore and calibrate handpieces with the accuracy required for reliable operation.
  • Diagnosis and Troubleshooting: We quickly identify and address issues, providing reliable solutions that keep your instruments in top condition.
  • Customer Support: Client satisfaction is our top priority, and we offer expert advice, dependable service, and prompt communication at every stage.

Our Commitment to Service and Community

At Northstar Handpiece Express, our dedication to precision goes beyond just repairs. We’re deeply committed to our community, with Joe actively serving in the Alexandria Fire Department for nearly three decades. This sense of duty and service extends to our business, where we ensure that every client receives not only exceptional repairs but also the support and care they deserve.

Our Values

We believe that integrity, hard work, and a genuine desire to help others are the foundation of a successful business. These values guide every interaction we have with our clients, ensuring that you receive the quality service and support you can depend on.

Meet Joe Waldorf

Joe Waldorf, born and raised in Minnesota, is the heart of Northstar Handpiece Express. With a degree from Minnesota West Technical College, Joe has built a career centered around engineering, manufacturing, and quality control. His passion for precision and detail is evident in every handpiece he repairs, and his organizational strengths and technological expertise ensure that the business runs smoothly.

When not at the repair bench, Joe has honorably served as a firefighter for almost 30 years and as a fire instructor for over 15 years in Alexandria and surrounding areas. Joe is not just passionate about his trade; he’s dedicated to the people he serves, understanding that every dental practice is unique and deserves personalized care.

Our Promise

For over 46 years, our dental handpiece repair center has served clients across the Midwest and beyond, offering high-quality repairs at reasonable prices with a two-day turnaround. We are proud members of the National Dental Handpiece Repair Association, adhering to the highest quality standards and ethical practices to protect both dental professionals and their patients. Our commitment to quality is reflected in some of the longest warranties in the industry.

We appreciate your visit to our website and look forward to being an ongoing partner in your patient-driven practice. Joe and the team understand the importance of reliable, high-quality handpieces in delivering ideal dentistry on time. We are dedicated to exceeding your repair expectations and earning both your business and referral.